Plan to start operations in India is an important strategic decision. EXL-Source partners with customers throughout this strategic phase in a structured and transparent way that proceeds in three phases - Analyze, plan and execute.

Analyze
A decision of ‘Starting a delivery unit out of India’ look beyond the obvious cost arbitrage and address several enterprise-wide issues such as: What are the regulatory and operational risks? How do we ensure that there is no business disruption? What investments are needed? What location inn India? How will the change be managed? Are we ready for the change? How do we start? EXL-Source helps customers find answers to these and similar questions.

Plan
Based on the objective behind starting India delivery center and status of the organization (stealth mode, VC funded, established) EXL-Source helps customer decide the model of execution and milestones of each.

Execution
EXL-Source has a structure to ensure that customer can remotely monitor the progress through status information, and through daily, weekly and monthly calls/reports based on the detail time plan.